Forum Discussion
Support are placing the 7 purchases you have into the refund queue as they are still open and need to close to refund, so they will process back
support seem to think your account is good now and future purchases will work as intended
Hey I'm having trouble as well My account DylanbezzNGNL was connected on steam and i have had a subscription on there for a while and my most recent renewal went through on steam on 6th May but I haven't got it the subscription anymore when I log on through steam even tried paying for 60 days game time to see if that worked but I still have preferred status and I'm not subscribed any chance any one can help?
Thanks!
- proxos6664 years agoHero+
Email per the steam sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
can check the account and that the email is there when support come online in about 10 hrs- 4 years ago
I had Problems with subscribing this morning because swtor didnt accept my paypal for some reason. After subscribing with a different paypal it worked but i didnt get my subscribiton yet. I waited some time but nothing happened.
My swtor name is :"MoonlightD"- proxos6664 years agoHero+
Support are adding 60 days game time and have placed 4 x unconfirmed purchases into the refund queue to be refunded if they close off in the system
so you should be sorted now
- proxos6664 years agoHero+
Support can see your subscribed now , however they have no email from you regarding the steam purchase
- 4 years ago
@proxos666hi i need change payment method subscription and only error and link on EA.. please help me .. game name Flowik and swtor Cornys
- proxos6664 years agoHero+
You need to reset the password on the linked EA account that account has no persona (not Flowsin that your posting on now ) that EA account uses a different gmail email then what is on your swtor account
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared