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having the same issue. Can't get in contact with customer support? How did you fix it?
I too pay by PayPal and it shows its still active... Don't have an option to change payment method since it just keeps coming up with SWTOR are experiencing issues with my account. This is not good service!
SWTOR Username: STALKERLICIOUS
Have you deleted an EA account ?
You will need to call swtor support regarding this swtor account when the lines open on Monday
- @proxos666 I have deleted account? Haven't deleted an EA account for like I dunno 5 years..... Shouldn't effect a subscription if you have an old or deleted account regardless. The Automatic Paypal subscription with SWTOR is with my only EA active account It's quite poor especially seeing how many other people are having the same issue if EA are simply doing housekeeping on their accounts.
an ea and swtor account are permnately connected , you will know the connected ea account as it will have the transactions from swtor
i suspect the ea account you have deleted was the linked ea account to that swtor account, it is not possible to change the linkage
edit - just to clarify the issue , deleting the linked ea account permanately breaks the linked swtor account see https://help.ea.com/en-us/help/account/close-ea-account
Deleting your EA Account will permanently break your Pogo or SW:TOR account. We cannot restore Pogo or SW:TOR accounts when this happens, so we recommend you keep your account active or temporarily deactivate it.
- @proxos666 Yea strange I think in the years since when SWTOR was released too many changes on what you had to connect to just to play. Never been asked to link EA account to SWTOR, only created this EA account last year so I can reactivate my account and have them change my email address. I did notice I can change my email to Answers.EA but when I go to EA.com it shows an old email address which doesn't let me change other to another Gmail account. I think their system is a little broken, but thanks will try to somehow get hold of Customer Support on VOIP not paying international rates on a mobile.
If it is how i think , what this means is that the swtor account STALKERLICIOUS is broken and you can never subscribe with it
this means creating a new swtor account is the answer ot be able to subscribe
note though according to this article : https://help.ea.com/en/help/account/close-ea-account/
"Restoring deleted accounts
If you want to regain access to your account once we’ve deleted it, you may be able to reset the password to get back in. You’ll only be able to do this if you haven’t already created another EA Account using the same email address that was on the account when it was deleted.
If you’ve already made a new account, you can change the email address on that account to reset the password for the deleted one."Hey!
My account name is RasmusHoynala. I tried to sub today for 30 days, but it gave me the error message that something went wrong. Then i tried the 60 day option and got the same message, but my card got a preauthorised charge?
Hello wondering if anyone can help me here.
I subscribed on steam and was charged but I didnt get the subscription activated. i emailed [edit: email address removed] but they just told me to call their number. im living in a different country and calling a overseas country would cost a bomb.
swtor username ?
- @proxos666 _MerCy
I ended up subscribing on the SWTOR website so i think i just have to hopefully cancel transaction on the steam one im guessing on steams side. will have a response in 3 hrs from support
You need to reset the password on the linked EA account that account has the persona vohva (not RasmusHoynala your posting on) that EA account uses the same gmail email as on your swtor account
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword (insert the swtor email in the link) then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
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