Forum Discussion
Im unable to subscribe.
Card on file is no longer active. When i click Change Billing method it says:
"There is an issue with your EA account which will prevent SWTOR purchases until resolved. Please contact Customer Support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support)" for Further Assistance.
Account: HectorGonzalez
Your account has been sent to studio for fixing ( there is no timeframe ) they should email when it is fixed
to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted
- 4 years ago
I tried changing the billing method as well and got the same message about contacting customer support.
Account: PixelCarnage
- proxos6664 years agoHero+
Your account has been sent to studio for fixing ( there is no timeframe ) they should email when it is fixed
to subscribe for now as a workaround , if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted- 4 years ago
SWTOR Username - Shanamenou
"We're sorry, but we can't perform transactions to this credit card. Please load a different one"
This happens no matter what card I try to pay with, have attempted 4, and unable to sub with Paypal too
- 4 years ago
I guess add me to the list of returning players that are unable to subscribe.
- proxos6664 years agoHero+
swtor username ? there is no swtor account attached to that ea account