Solved
certificate authentication failed, please contact customer support
Uhm, I really want to play the fallen empire storyline again with a level 60 character, And it gives me this error, Please help me, Thank you.
Forum Discussion
Where is this occurring ?
Most common cause of certificate errors is incorrect date and time in the system
Just in case you use Vista or XP the below only applies to the launcher repair utility and the setup from swtor.com
http://www.swtor.com/community/showpost.php?p=8710152&postcount=26
As part of this downtime, we have updated the security certificates on our Launcher Repair Utility and SWTOR Installer due to Microsoft no longer supporting the one we were using as of 1 January 2016. This, however, will result in XP and Vista users encountering errors when attempting to run the LRU or the Installer, as XP and Vista do not support the new SHA-2 certificates.
When you run the Launcher Repair Utility or Installer on XP you’ll get an “Open File - Security Warning” dialog stating that the Publisher is “Unknown.” You can select “Run” from this warning dialog. On Vista, if you’re using Firefox you will see no issue. If you’re using Internet Explorer or Chrome you’ll receive a warning that the file is “unsafe” (IE) or “could be dangerous” (Chrome). When you select “Run” from these errors you’ll get a “User Access Control” dialog which will “Allow” you to run the program.
For additional security, you can also check the MD5 Checksum of the .exe using an MD5 utility:
Launcher Repair Utility: AA37E912C2A1E8D87CEF727AF30FD54D
Installer: 6027C30B7AEA8A3A19C62D156143260A
Thanks mate! FIXED
