certificate authentication failed, please contact customer support

@Saberjawz

Correct most common cause is date and time , some miss the year wrong though so worth checking, also confirm the bios shows the correct date/time

other then that what AV

@proxos666

The date on mu computer is right, even the year. But how do I check my bios date and time? And whets AV? I can handle a computer but I'm not extremely technical !

AV= anti-virus program. Game needs to be added to its exception lists.

BIOS entry is usually on the initial screen that pops up when you turn on your computer  Mine is F2 or DELETE key just as that screen pops up you have to press one of those when that screen pops up(might take coupolke of tries to get into the BIOS). The keys vary from motherboard to motherboard.

@Saberjawz

Glad to hear its ok now , that is good news

Unfortunatly, I celebrated to early. This issue is fixed but next won has risen. Now the LAUNCHER does start, but on the patch progress I get "this application has encountered a unspecified error. Please try this patch again".

@Saberjawz

try this

go into task manager (Open Task Manager by right-clicking the taskbar, and then clicking Start Task Manager) and end task on any bitraider processes (should start with br, BRSptsvc.exe and brwc.exe) if any are still running.

then delete the bitraider folder in the game folder (right mouse click on the game shortcut and select open file location) and start the launcher.

I think it worked! It started updating now. Will keep you posted for when its done upadting. If the game runs, I'll let you know! Thanks!

I think it's redownloading the entire game or something since it is downloading 2 days already (with extremely bad internet I must add). When it's done I'll post if the game works again!