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yetanotherglitc's avatar
8 years ago
Solved

certificate authentication failed, please contact customer support

i get the certificate authentication failed, please contact customer support i use windows vista i did the install cert thing ive reinstalled game ive ran patch fixer i have not and will not i...
  • Anonymous's avatar
    Anonymous
    8 years ago

    Hey @yetanotherglitch,

    Sorry to read that you encounter the "Certificate Authentication Failed" error.

    The best way to fix that is to upgrade your OS.

    If you don't want to do that, you will need to follow the following developer's troubleshooting steps: "Certificate Authentication Failed" error troubleshooting

    Please note this troubleshooting will only fix your game until October. Then you will need to update to Windows 7 or newer.

    Good luck and I hope that you will be able to get back to the game soon.

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