changed e-mail - not getting one time password
I changed my e.mail address from EA and now I dont get the one time password required for the login to my new mail. cant play....its been awhile and I would like to join in again. - Rei
Forum Discussion
I would try to change it back and send it to the email it used to go into. Then you can change it back once you log in. To avoid this issue again in the future, you can add a security key to your account. Not only will this bypass the one-time password email but you'll also receive 100cc free each month. Information on setting up the security key (which is free for any android / iPhone) is found here
If you are not able to add the security key or having any issues still receiving the one time password, you will need to call Customer Service using the below information:
For details on how to contact SWTOR support you can follow the steps outlined in this article here : How to get help with STAR WARS™: The Old Republic™
[CM - Edited post with updated article on how to contact support for STAR WARS™: The Old Republic™]
I cannot subs to my old e-mail cos I changed my Cable provider and mail box was connected to it ☹️
I did change my e-mail already in the EA portal.....looks like EA has major Customer Master Data problem.
- Rei
Have you changed the email at www.swtor.com if not and there is no access to the old email then as mentioned phone is the quickest solution
Featured Places
