Forum Discussion

Patynhobiel's avatar
Patynhobiel
Seasoned Newcomer
6 days ago

Sign Issues

When i try to login in launcher the menu say that my passwords was incorrect but when i try to login in website the one time password wasn't reached my email neather on the mail box on the spam

5 Replies

  • you are best to call swtor support when the lines are open to update the email to one that can get the otp emails

  • Gaserski's avatar
    Gaserski
    Rising Newcomer
    5 days ago

    How do i contact them from a different country, do I have to pay or start a trial on viber for example? I don't understand why EA obliterated the support system for this game, I remeber it was pretty bad when I was a kid and now the only way I can get in contact with the support staff is having to call-out with a third party paid service. 

  • proxos666's avatar
    proxos666
    Hero+
    5 days ago

    swtor support lines have always been different to the general ea support lines 

    take note the english lines are open in this link

  • Patynhobiel's avatar
    Patynhobiel
    Seasoned Newcomer
    4 days ago

    Thanks for tip!

    Even i that is from Brazil can call then? I'am gonna trying

  • proxos666's avatar
    proxos666
    Hero+
    4 days ago

    The login issue on the launcher is likely due to the Brazil Age Verification not being done on your swtor account yet , however you need the OTP to login on the swtor account to do that too.

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