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tlamberto's avatar
10 years ago

characters been deleted

Hi i've had a few characters on this account and today i decided to log in again after a year or so and my characters have been deleted please help me

2 Replies

  • Belgorad's avatar
    Belgorad
    Hero (Retired)
    10 years ago

    @tlamberto

    If your characters are gone first make sure they are not associated with another email address. Also check the server select screen to ensure they are not on a different server.

    If you still cannot locate them, call customer service to have them verify they weren't deleted or if they are with another account.  You can use the below information to call to have them verify once they verify your information:

    For details on how to contact SWTOR support you can follow the steps outlined in this article here : How to get help with STAR WARS™: The Old Republic™

    [CM - Edited post with updated article on how to contact support for STAR WARS™: The Old Republic™]

  • are you sure you on the correct server?

    are you sure you are on the correct account?

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