Solved
Didn't get my Cartel Coins
Hello I purchased Cartel Coins via credit card, I received purchase confirm mail but didn't get my Cartel Coins. What should I do?
Yes, they have arrived
Forum Discussion
Support still have no email from you (from the email on the swtor account) , it is likely best if you call support when the lines open and request to upload the screenshots to a ticket whilst your on the phone, this way they have everything they need to get this sorted for you
@proxos666 Thanks - I have submitted two more emails (one an exact copy) and the other with less pictures.
Given the small amount of money I spent - I'm not sure it warrants playing "Telephone Tennis" and the "On-hold game| trying to get in touch with a helpline
Thanks for helping.
Given the small amount of money I spent - I'm not sure it warrants playing "Telephone Tennis" and the "On-hold game| trying to get in touch with a helpline
Thanks for helping.
Seems your previous email was deemed not valid
screenshots are per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
Thanks again,
I now have a ticket number and have uploaded new screenshots.
Cheers 🙂
You should be sorted soon
Yes - thank you for all your advice 🙂
