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TPOSHKO1975's avatar
TPOSHKO1975
Rising Newcomer
11 months ago

Help can subs

There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support for further assistance.

i dont know woth is this. wath  issue they have in maind. can u tel me how to contact with them. Ty

3 Replies

  • there is an issue with the linked EA account, that EA account likely uses the same email address to create the swtor account 

    You can try a password reset on the EA account, use this link  to reset the password then login on that EA account

    Be sure to use incognito mode with chrome or delete the browser cache and cookies to be sure it isnt cached if purchasing on swtor.com

    otherwise call swtor support when the lines are open

  • I dont have problem with EA acc i am login, In swotr also dunno wath is the problem .may be EA is email Gmail,. SWOTR is abv..bg. may be this is the problem i think . wath  to do . i dunno.

  • proxos666's avatar
    proxos666
    Hero+
    11 months ago

    How can you say you dont have an issue with the EA account, when that is literally the error message in your first post

    An EA account was likely created at the same time using the same email used to create the swtor account, so if that email is abv..bg then that will be used for the linked ea account, not the ea account using a gmail

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