Solved
Didn't get my Cartel Coins
Hello I purchased Cartel Coins via credit card, I received purchase confirm mail but didn't get my Cartel Coins. What should I do?
Yes, they have arrived
Forum Discussion
Hi, purchased coins about 20 hours ago through steam didn't get anything.
Have sent proof of purchase to [edit: email address removed]
Display name - BlakeYo
Support cant see an email from the email address used on that swtor account
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
try resending first to support@swtor.com and let me know can check if it arrived
- @proxos666 Is there a way I can send you a picture of the sent email? I’ve already been charged for the purchase and would like to get this sorted out asap
- @proxos666 I resent the email please check, thank you
I Think swtor email server rejected the mails so I sent it from my gmail account which I have now updated to on my swtor account.
Thanks!support said they answered yesterday and waiting on a response ?
I'm not sure how this stuff works but on the 26th I purchased 5500 cartel coins and they didn't show up after a couple of hours so I decided to wait. I contacted steam support yesterday and today, still no coins but they said to contact official support. My id that I use to login is samuraicool, also I made another purchase today for 250 cartel coins and those came in instantly, but my other 5500 still haven't.
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