Emailed about Character Deletion, character deleted anyways
I got and email today on the 20th of November, talking about keeping my character's name from being changed. It had been some time since I player, but to keep the character I re-downloaded the game. Jumped through the hoops of just logging in then I get to the server select screen. I noticed that I had NO characters on any servers. Thinking I just need to recreate a character it would then give me the option to reload my character then...Nope. So what was the point of sending me an email to warn me about character deletion only to delete my character anyways?!
What the hell man? If this is how things are going to be then you might as well just refund me every single purchase I have ever made on the game in real cash.
Hey there @MonJonShivvers
Sorry to hear you had this happen can definitely understand the frustration.
You'll need to get in touch with SWTOR support directly. While I'm unsure if they'll be able to restore the character they're the only ones that can help with account issues directly as we can't help with them on the forums.
Hope you're able to get this sorted, please let us know how it goes.