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Winsar123's avatar
Winsar123
Rising Newcomer
6 months ago
Solved

Error 409

i go to purchase anything and it asks for the one time password, once i put it in i get the error

  • Error 409 means there is an issue with the linked EA account, that EA account likely uses the same email address to create the swtor account 

    You can try a password reset on the EA account, use this link  to reset the password then login on that EA account

    Be sure to use incognito mode with chrome or delete the browser cache and cookies to be sure it isnt cached if purchasing on swtor.com

    otherwise call swtor support when the lines are open

1 Reply

  • Error 409 means there is an issue with the linked EA account, that EA account likely uses the same email address to create the swtor account 

    You can try a password reset on the EA account, use this link  to reset the password then login on that EA account

    Be sure to use incognito mode with chrome or delete the browser cache and cookies to be sure it isnt cached if purchasing on swtor.com

    otherwise call swtor support when the lines are open

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