Forum Discussion

5 years ago

Error with monthly payment and missing 500 subscription cartel coins

Hello, I'm sending this message because I have a problem with monthly payment for 30 days subscription on SWTOR. I bought the 30 days subscription on 25 December 2020 and I've been playing as a sub...

proxos666

Hero+

5 years ago

@kingamir49

Support have removed the subscription , just need to resubscribe now and your all good

kingamir49
5 years ago
Thank you very much! So now I log in again and i also get my 500 monthly cartel coins?... And one last question: In case i'll want to end my subscription i don't see any "end your subscription button" on the website, what I have to do in case I would end subscription in the future?
- proxos666
  Hero+
  5 years ago
  @kingamir49
  
  once you subscribe you scroll to the bottom of the sub page and a link will be there to click to cancel
  
  it is only there if you have an active subscription
  
  https://help.ea.com/en-au/help/star-wars/star-wars-the-old-republic/swtor-subscription-faq/#:~:text=Cancel%20your%20subscription&text=Start%20by%20logging%20into%20your,to%20complete%20your%20subscription%20cancellation.
  - kingamir49
    5 years ago
    Ok, I understand.... But the 500 cartel coins will be instantly given to me once i resubscribe? Thank you for all the infos