Game Keeps Crashing Every 5 Minutes

@Mistermovieman

The dxdiag as you can see is showing heaps of crashes in sttray64.exe

This is the audio driver I think, not sure if it is relevant but there is multiple crash listings for it.

So do you want me to update my audio driver?

@Mistermovieman

Would be worthwhile it has been crashing heaps

Do you know what audio driver would be good for my computer?

@Mistermovieman

This doesn't appear to be the audio driver itself , look for IDT Audio or Tempo Semiconductor, Inc. and uninstall it , it appears to be a equaliser program.

I can't find either of those.

@Mistermovieman

try Sigmatel Audio system tray  or C-Major Audio

right mouse click on the task bar, open task manager, and see if you can find it listed in the task manager

See here for what to look for (don't click anything on that page, link is just info to what to look for)

I've looked all over the task manager, and I can't find anything named sttray64.exe.

I've also done a Windows Defender scan. No malicious software was found.

https://www.youtube.com/watch?v=Lnf6BeviDVc

Followed the instructions in that video, game still unplayable.

Tried reducing graphics, still crashed.

@Mistermovieman

if you push the windows key and type reliability monitor, open reliability monitor what is getting listed

It keeps saying "No Solution Found." Honestly, this is getting ridiculous.

@Mistermovieman

What events are listed , double click on the event line to the left where it says check for solution it will provide more details of the events , that info would be handy

I did click "Check for Solution." That's when it kept saying "No Solution Found." Would a developer please try to help me?

@Mistermovieman

I think your misunderstanding , not wanting you to click on the "check for solution"

if you click the line itself you get details like the pic below

If your looking for bioware support and your a subscriber send an email to support@swtor.com

I just clicked it, and it said there was a problem and didn't load. I tried it twice. And no, I'm not a subscriber. Don't the Developers post here too, like on World of Warcraft?

@Mistermovieman

Run Malwarebytes here to be certain

not sure why you cant find sttray64.exe. it is listed multiple times in the dxdiag

as to the reliability monitor , by the sounds if it isn't working correctly either and is a concern

without details along the line of at least the below in the spoiler it makes it difficult

 There are EA reps that do post in these forums but not specific swtor ones

I'm very wary of installing anything else. Windows Defender should have been able to find it.

@Mistermovieman

Windows Defender will never find things that Malwarebytes does, its the same for my AV (Trend Micro with Windows Defender) on my PC .

This is one of the best programs you can ever use alongside any Anti Virus software

I'll see it and tell you what happens.

I installed Malwarebytes and did a scan. It removed some "potentially unwantable items," but the game froze before it could even load, and I had to click the power button to turn it off. Am I just an unlucky guy?

@Mistermovieman

The latest HP video driver is here  see if this resolves it

Edit - if the HP driver sorts it, then you will need to use this to hide the windows update intel driver 

why the dxdiag show the below and cant find any trace is a conundrum

Problem signature:

P1: sttray64.exe

P2: 1.0.6491.0

P3: 520e0160

P4: sttray64.exe

P5: 1.0.6491.0

P6: 520e0160

P7: c0000005

P8: 000000000001162a

P9:

P10:

I didn't install my driver with Windows Update. I got it from the website. It was working fine at first.

I want to check before intalling "ANYTHING" else. Are you 100% sure this is the latest driver? I went to the Device Manager, and it said my driver was up to date.