Game locks up my computer with a black screen every time I quit, requires reboot

@oscaritttoo

Can you post a dxdiag per this link  and what antivirus are you using ?

I have heard of others with this occurring and seems Windows 7 was a commonality 

Hey Treadstone814, 
Ouch - that sounds pretty awful! Hmm. Are you seeing anything at all in the window when you load into SWTOR, or is it just completely black?
I'd suggest running through a few of the more standard troubleshooting steps listed here to see if any of them resolve the issue, and then maybe consider contacting support for further assistance if needed. They'll know what to do 🙂
Good luck!

Having the same problem since one month as well; I'm guessing it has something to do with the new engines/drivers they implemented, or maybe it's the NVIDIA drivers themselves, wouldn't be the first time they're causing problems like this... I still remember some months ago, when latest drivers caused SWTOR, and ONLY Swtor, to have flickering black spots all over characters.

This problem doesn't happen with other games, except SWTOR; I did get some weird crash with Mass Effect 2 which resulted in another impossible-to-close black screen, so I'm guessing maybe it's all origin games, or something with their engines?

Difference is, I can alt tab during the game with no problem; the issue appears only after closing it... it's like the screen freezes, but I know for sure computer is working, because I can bring up task manager and use my windows key to bring up menu (I restart from there everytime, there's no other workaround so far to get rid impossible-to-close black screen), I just can't keep em on top, black screen is always on top.

Anyways, overly annoying, and nothing to be found on forums or googling; really hope someone would take notice of this and tell us poor soul who aren't programmers by trade how to solve this... pretty please with a cherry on top?

@Nayra_Evhren

 Proxos posted an link how to do an dxdiag and post it here.

Do that and we might be able to help you.

It's apparently a wide spread issue due to 5.0  Official Forum Link

Thanks everyone for your time, now fingers crossed for the higher ups to find a solution...

@Nayra_Evhren

Also now listed in the known issues sticky , this is being investigated back in the studio

However this is just on closing of the game and just occured with 5.0

If you have had this issue for months then you have a different issue

Well, latest game patch fixed this for me; as for the other problems, apparently NVIDIA released a new drivers version that fixed those too, so everything works perfectly again now 🙂

@Nayra_Evhren @oscaritttoo @AnRuailleBuaille

Morning all..

I have seen this issue, it usually happens when a resolution setting is incorrect.

You will likely have more then 2 resolution settings to running and the conflict arises as it comes out of the game..... but it doesn't happen with my other games???... Swtor's greedier than most.

Yes you have your Games Resolution Settings which are found in the Client_Settings.cfg file..

WindowX = 0
WindowY = 0

NativeHeight = 1080 (This should be your screens 'native resolution')
NativeWidth = 1920 (This should be your screens 'native resolution')

Height = 1080 (This should be your screens 'native resolution')
Width = 1920 (This should be your screens 'native resolution')

RefreshRate = 60 (This should be your screens 'native refresh' rate ideally)
D3DFullScreen = false  (*for now)
FullScreen = false (*for now)

And Yes you have your Windows settings which 'should' be set up correctly, if you have multiple monitors then they need to be set up correctly too... everything should match.

Now here is something that can be missed.. and that is if your PC has a built in GPU... it will have the software installed to handle that GPU.. like the one from Intel...

Alot of CPU's have a built in GPU on the chip, laptops more so.

If your PC has a dedicated non CPU, GPU.... then you have to spend a few extra moments ensuring that this is all set up correctly

Is the correct Video Card/GPU set as Default.. do they have the correct resolutions and settings for the screens...

    !!! ARE THEY ALL THEY SAME ON ALL PROGRAMS !!! 

More coffee required... sing out if you have issues or even if you make it further down the road then before.

*Shameless plug time http://answers.ea.com/t5/STAR-WARS-The-Old-Republic/Guide-quot-How-to-install-Swtor-Correctly-and-address-Windows-10/td-p/4851036