Forum Discussion

7 years ago

Game won't launch after I hit Play

Been trying to fix this all day to no avail. Basically, after the launcher loads, I'll hit play, and it will close. Nothing else happens, and the game doesn't start. I've tried just about everything I could find on this and other sites, from removing BitRaider to doing a clean boot and checking antivirus. No dice. As far as I can tell, the drivers are up to date. Running ST. I've never ran into this issue with this game before.

Operating System: Windows 10 Home 64-bit (10.0, Build 16299) (16299.rs3_release.170928-1534)
Language: English (Regional Setting: English)
System Manufacturer: HP
System Model: HP Notebook
BIOS: F.24
Processor: AMD A12-9700P RADEON R7, 10 COMPUTE CORES 4C+6G (4 CPUs), ~2.5GHz
Memory: 12288MB RAM
Available OS Memory: 11744MB RAM
Page File: 4656MB used, 12974MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.16299.0015 64bit Unicode

17 Replies

proxos666
Hero+
7 years ago
@ChancellorPalps

Can you try creating a new windows administrator profile and try the game in the different windows profile

if you right mouse click on the game shortcut and select open file location, go into the bitraider folder and attach the file called swtor_swtor if you can.
ChancellorPalps
7 years ago
Switched users, but that didn't work. Here's the file.
swtor_swtor.txt4 KB
proxos666
Hero+
7 years ago
@ChancellorPalps

That file is dated 18 Nov , can i confirm you are using non streaming launcher per this link ? if not based on the swtor_swtor file errors and its last used date it will be worth switching to non streaming if not already.
ChancellorPalps
7 years ago
I am running non-ST as of now, yes
proxos666
Hero+
7 years ago
@ChancellorPalps

Do you have anything that is disabling windows services ? reason i ask is your comment that the repair service couldn't start and the log showing the bitraider service also couldn't start.

[FAIL]SVCPIPE: Could not open pipe \\.\pipe\BRSPTSVC_DLL_0_0_0_00000000, failing. ERR: 2 [CRIT]SVCPIPE: Could not open pipe, trying to start service and retry. Windows Resource Protection could not start the repair service

what antivirus are you using just for info ?
ChancellorPalps
7 years ago
As far as I know, nothing's disabiling them. Using McAfee
EA_Kipling
EA QV Team
7 years ago
@ChancellorPalps Since the System File Checked (/sfc) is a fairly important function of the OS, could you search (google, bing, etc) the error message you get, and see if you can follow any recommended steps to try and get /sfc scannow to work?