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Anonymous's avatar
Anonymous
8 years ago
SolvedApproved

Getting Cartel Coins When I'm Not Subscribed

Hi,

So I'm not really sure where I can post this, so hoping I can actually get a response to this problem here.

So it's been about 1-2 years since I've played SWToR, I currently have it uninstalled, however in the course of since I last played I've been receiving emails every month notifying me that I've received my monthly complementary cartel coins. I assumed at first it was due to having a security key registered. Reading the email however shows that I've been getting 500 per month. I further assumed it was simply a mistake, and that they were using the same auto email for the security key thing, which gives 100 coins every month, regardless of if you're subbed or not. I decided to just double check my account today and noticed I've been receiving the 100 coins from the security key and 500 from a sub every month, and my current cartel coin balance is sitting at around 10k. Hopefully you can see the problem here. I'm not sure if this is intentional or not, but I don't wanna risk losing my account due to this mistake.

TLDR: Basically I've been getting 500 cartel coins every month for at least a year+ even though I'm not subscribed and want to know what's going on. I'd rather not get banned over some error on BioWare's end.

  • @Modryn what a funny little thing you got there. I had a look into your account and it seems the system really likes you and keeps awarding you the monthly cartel coins. Maybe a way to get you back into the game 😉 

    I think it should stop now, but let me know if you receive another mail!

    ~Kat

5 Replies

  • @Modryn what a funny little thing you got there. I had a look into your account and it seems the system really likes you and keeps awarding you the monthly cartel coins. Maybe a way to get you back into the game 😉 

    I think it should stop now, but let me know if you receive another mail!

    ~Kat

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    I'll keep an eye on my e-mails and if it continues to persist I'll let you know.

    Thank you very much for looking into it, I appreciate it.

  • Hello, i just fired up swtor again after a long break and im having the same weird problem like the one who has started this thread. im not a subscriber anymore (since a long time) was on and off the game. today i found out that i received every month subscription based reward of cartel coins (500). so i am having the exact same strange situation. i dont want to get this coins if im not eligebile for them anymore. can you please make it also stop in my account.

    with kind regards.

    the emperor protects.

  • proxos666's avatar
    proxos666
    Hero+
    5 years ago

    @Ignifyr 

    Since 2018 is very nice bonus coins , they should be stopping now, advise if that isn't the case 🙌

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