Getting help with SW:TOR from another country

Greetings!

If your country is not listed in our EA Help article, use the list below to find the best number to call.

If there’s an X in the number, replace it with the specific carrier code for your provider.

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Support Hours

• English: Mon-Sat, 09:00 - 18:00 CST (15:00 - 00:00 BST)
• French: Mon-Fri, 09:00 - 17:00 CEST
• German: Mon-Fri, 09:00 - 17:00 CEST

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1. Standard International Line

Number: +44 20 8196 9890 (Dialing from a landline? Use 00 44 20 8196 9890)

Available for: Afghanistan, Albania, Algeria, Andorra, Bahrain, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Finland, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Kuwait, Latvia, Lebanon, Libya, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Morocco, Netherlands, New Zealand, Norway, Oman, Poland, Portugal, Qatar, Romania, Saudi Arabia, Serbia, Slovakia, Slovenia, Spain, Sweden, Tunisia, Türkiye, United Arab Emirates, Yemen.

2. Country-Specific Numbers & Instructions

These countries require specific prefixes, language selections, or local numbers.

• Australia: 0011 44 20 8196 9890
• Austria: 0049 221 828 292 12
• Belarus: 8 (wait for tone) 10 44 20 8196 9890
• Belgium:
  • English: 0044 20 8196 9890
  • French: 0033 4 81 68 10 51
• Canada:
  • English: 011 44 20 8196 9890
  • French: 0033 4 81 68 10 51
• France: 04 81 68 10 51
• Germany: (0221) 828 292 12
• Hong Kong: 00X 44 20 8196 9890 (Replace X with carrier code)
• Israel: 01X 44 20 8196 9890 (Replace X with carrier code)
• Kazakhstan: 8 (wait for tone) 10 44 20 8196 9890
• Russia: 8 44 20 8196 9890
• Singapore: 00X 44 20 8196 9890 (Replace X with carrier code)
• Switzerland:
  • English: 0044 20 8196 9890
  • French: 0033 4 81 68 10 51
  • German: 0049 221 828 292 12
• Ukraine: 0 (wait for tone) 0 44 20 8196 9890
• United Kingdom: 020 8196 9890
• United States: (855) 345-2186

Your provider may charge you for making an international phone call. Charges may be based on the country from which you place the call.