5 years ago

Got problem with subscription + my money gone!

Got a problem with a subscription, chose plan, chose card (typed all info about card) clicked ok. Then got this error "An error has occurred while trying to process your request. Please, try again la...

proxos666

Hero+

5 years ago

@kylerish

Have flagged this with CS when they come online

proxos666
Hero+
5 years ago
@kylerish

CS said all those purchases failed so you will need to use a different payment method or discuss the issue with your bank
- kylerish
  5 years ago
  @proxos666 so i have to discuss with my bank to get my money back or what?
  - proxos666
    Hero+
    5 years ago
    @kylerish
    
    failed purchases should auto refund is my understanding, CS said the payments where rejected by your bank