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Oeconomicus's avatar
6 years ago

High Latency on Zayo Network - Routing Issues to Tulak Hord

Hi all,

i am a german Player and Vodafone/Unitymedia is my ISP. I am playing on Tulak Hord, Datacenter Dublin/Ireland. Since some days i have high latency issues, making playing very annoying. I did a Tracert with ping plotter, getting following result attached to this post. As you can see, the latency is increasing very high after entering the zayo network.

Does anybody noticed this problem too? Can EA/Bioware help by contacting zayo to make sure they have a look on it? It's very annoying ☹️

Thank you! 

Kind regards!

3 Replies

  • @Oeconomicus 

    Looking at the plot , it appears you have a local network issue , ignore the higher ping in zayo for now

    your fritz box hop is concerning with high ping and 75%packet loss and hops after it are not much better , if your wireless try a wired connection and see if the same occurs.

    ping ingame should be about 50ms

  • @proxos666 Yes we would understand that but whats more concerning for me is that I reach 150-300 ms through zayo network to EA servers. It also gets directed to Leinster Dublin Ireland as well. This is a real bad issue if you require crisp movement with hardly any delay like on chel. I even contacted my ISP about this and they say it is out of their scope or they are not willing to change the data center for the Seattle Internet Exchange (six.zayo) that they direct my data to. Im in Manitoba, Canada and use Shaw but Im thinking if I switch to Bell MTS it may get routed better. The high pings start when it leaves the SIX. Whats weird is that at times my games will feel a lot better but when I play the next day it returns its so annoying. Wasnt this bad some 4-5 years ago maybe more. Other people I have talked to are on the same provider but do not mention any lag like I do. Very confusing.

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