Forum Discussion

aslahe's avatar
5 years ago

High traffic error on trying to subscribe

Hi, I've just returned to playing SWTOR and I can't seem to be able to subscribe as everytime I try buy a subscription plan it keeps saying MAINTENANCE (SWTOR.com is temporarily unavailable as we are experiencing extremely high traffic) and I am from Asia so is it because of my location and how can I subscribe again?

7 Replies

  • @aslahe 

    You need to login on the EA / origin account that uses the same yahoo email as on your swtor account, that EA / Origin account needs a password reset.

    once that account has had the password reset then purchasing on swtor will work again, if you still see the error try incognito mode on chrome or a different webbrowser

  • aslahe's avatar
    aslahe
    5 years ago

    @proxos666 

    Hello there!

    I did the password reset and tried to buy the 60 day one time purchase plan and it guided me to the same Maintenance message (SWTOR.com is temporarily unavailable as we are experiencing extremely high traffic) and I also tried it on Incognito Mode in Chrome and also on Mozilla Firefox and Microsoft Edge.

  • proxos666's avatar
    proxos666
    Hero+
    5 years ago

    @aslahe 

    You need to reset the password on the EA account that uses your swtor email , and then be sure to login on that EA account, it is not the EA account Aslahe that your posting on at present

  • aslahe's avatar
    aslahe
    5 years ago

    @proxos666 

    Oh I see, it seems I used a different email at the time and I am using a different one now. I don't know how I can reset my password there if I don't know the email and password of it. 

    Is there anyway I can change the email to the one I am using now?

    Many thanks to you!

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