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Anonymous's avatar
Anonymous
8 years ago
Solved

how to close a ticket?

how to close ticket in swtor ?

every time i try to close or update the tiket i got a message that say "there was a problem closing your ticket, please try again later"

  • Belgorad's avatar
    Belgorad
    8 years ago

    @Nebulaka

    That is why you cannot close the ticket.  The in-game ticket system is for subscribers only.  It's giving you an error because you are not currently subscribed.

    You would either need to subscribe to close the ticket or you can email the ticket number to support@swtor.com and ask the ticket be closed since you are not a subscriber.  I would also include your chsrchara name and server the ticket is associated to.

4 Replies

  • Belgorad's avatar
    Belgorad
    Hero (Retired)
    8 years ago

    @Nebulaka

    Is the issue resolved or is the ticket in a resolved status? Are you currently a subscriber?

  • Anonymous's avatar
    Anonymous
    8 years ago

    nope im a preferred player and still with this problem

  • Belgorad's avatar
    Belgorad
    Hero (Retired)
    8 years ago

    @Nebulaka

    That is why you cannot close the ticket.  The in-game ticket system is for subscribers only.  It's giving you an error because you are not currently subscribed.

    You would either need to subscribe to close the ticket or you can email the ticket number to support@swtor.com and ask the ticket be closed since you are not a subscriber.  I would also include your chsrchara name and server the ticket is associated to.

  • Anonymous's avatar
    Anonymous
    8 years ago

    ty for the help :D

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