Forum Discussion

5 years ago

Solved

How to EMAIL customer support? Covid recovering, so i cannot handle phonecalls.

This is getting on my last nerves really. Every time i have a break for an extended length, and upon return, there is always something with the account or login that is messed up. I don´t know how ma...

Belgorad
5 years ago
@Optive

There is a email for support which is support@swtor.com. However depending on the issue it still may require a call which they do for security purposes. You can try emailing with your Display Name, description of the issue and your email for your account.

If they advise a call however, the only suggestion I can make is to have someone call on your behalf and just provide them the information to verify your account.

Belgorad

Hero (Retired)

5 years ago

@Optive

There is a email for support which is support@swtor.com. However depending on the issue it still may require a call which they do for security purposes. You can try emailing with your Display Name, description of the issue and your email for your account.

If they advise a call however, the only suggestion I can make is to have someone call on your behalf and just provide them the information to verify your account.

Optive
5 years ago
Thank you for the assistance.
If i need to make a call however, i´m done and the feeling of wanting to get back to the game has already cooled down to almost nothing. This system is absolute horrible and even with the same email, account and physical digipass since day 1, you should be able to gain access to your own account without even half of this hassle.
The system needs to be remade properly.
- pequenoarnold
  5 years ago
  Had this problem for the last 3 years dude...
  They just don't care about this game anymore
  - enzyme069
    5 years ago
    @pequenoarnold just on the money