They have that email , should be sorted in the next hour or so
I checked if an email arrived from you and they cant find one , was the email sent from the email on the swtor account ? if not was the swtor username included ?
calling may be the quickest and safest option to be sure they get the screenshots
@proxos666 So a quick follow up, I tried to buy the subscription via the SWTOR site, got to the part where you fill in the card details, that went through but then it it just said an error has occurred with the code of {0}, not sure what that means but nonetheless I was charged 1 euro for nothing, and didnt get my subscription via the site.
@proxos666 Quick update, I just sent them another email with even more details, It should be there now, I sent them all the required screenshots, proof of purchase as well as the email which steam sent me upon completing the transaction.
They have that email , should be sorted in the next hour or so
Yup everything has been solved thanks to you and Ea's support team representative that was able to get in touch with me. Thanks for helping me out on this!
