Keep getting unspecifoed error message on swtor

Ok,what I encounter yesterday is after I download the game,it allow me to play,but only for the beginning planet.all my other existing characters r not available.during gameplay,there is a small window on the top right hand corner,saying that my other characters r downloading.but there is actually no progress at all.after I finished the first planet story,i m stuck there.then they ask me to start another character again.Lol,i really don't know what to say.

@Old-Man-Chris69

you will be good after this finishes, the game will be fully updated when finished.

Thanks for yr time.

Hi pal,i am now at Main Assets 275.The download speed is very pathetic,not even 500kb/s.Can't imagine when its going to finish.Still have 18GB to go.

@Old-Man-Chris69

I cant say much on the low download speed from here, I do know it is important to use the ISP DNS server so it should point to the closest download place.

It's slightly better now.Jesus heard my complain and done something about it.God bless.

I am really very stupid.I didn't off the AiRadar on my router,that's y the download speed is so slow.After I off it,the speed now is at least 1.56MB/sec.It's damn fast now.It's my own fault.Really hopeless.