Forum Discussion

Daetus's avatar
Daetus
8 years ago
Solved

Launcher error 206 "Unable to retrieve patch data"

So I have I problem where when the launcher loads, it comes up with the error message "Unable to retrieve patch data. Please check network connection. (206)". (I think) I have tried all the possibil...
  • proxos666's avatar
    proxos666
    8 years ago

    @Daetus

    The launcher is like a web browser so can be affected

    Try switching DNS server to 8.8.8.8 on that system as test , note how it is set before so you can go back to those settings if you want later on.

    This guide link should help test using googles DNS server , this should actually bypass Norton connect safe

Daetus's avatar
Daetus
8 years ago

Only got Windows Defender... But if it is about anti-virus, could it be to do with the internet provider? Our internet provider automatically seems to scan pages with Norton and often decides there is a threat when there clearly isn't (once it blocked Google!).

Just tested it by using the link to the patchmanifest in the log. Blocked by Norton ConnectSafe.

So I allowed the website and it seemed to work fine... Going to restart my computer to check if that still works, or if I would need to manually disable it everytime, or if it was just luck!

proxos666's avatar
proxos666
Hero+
8 years ago

@Daetus

Potentially 

If you have the ability to allow domains can you set the below to allowed

Launchpad.swtor.com

manifest.swtor.com

cdn-patch.swtor.com 

  • Daetus's avatar
    Daetus
    8 years ago

    Okay, restarted, and hasn't worked after restart, perhaps it was just luck. I'm going to try that now, hopefully at bit of googling should let me do that! I'll let you know when I'm done.

    • proxos666's avatar
      proxos666
      Hero+
      8 years ago

      @Daetus

      The launcher is like a web browser so can be affected

      Try switching DNS server to 8.8.8.8 on that system as test , note how it is set before so you can go back to those settings if you want later on.

      This guide link should help test using googles DNS server , this should actually bypass Norton connect safe

      • Daetus's avatar
        Daetus
        8 years ago

        Yes! That seemed to work. Hold on whilst I restart my machine, just to make sure it wasn't luck again.

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