I can not log in the site because the password does not arrive. I want my money back!
@Belgorad wrote:Are you able to log in on the website at all and go into your account?
If it has been over a year , a quick 5 - 10 minute phone call to CS (Link to numbers) will resolve the issue for you
The irony of this whole thing is that to avoid having to use One Time Password it is recommended to use the Authenticator App on your mobile phone. The problem with setting up the authenticator, you need to use a One Time Password to activate it. Ridiculous.
It's 2018, every website that I need to request a new password from will get me an email within a minute, if not seconds. Also, almost every single website out there uses Two-factor authentication through text messages to your phone; And you receive them within seconds.
Time to get with the times Bioware.
EA QV Team@Vergobret The current delays with One Time Passwords has been raised and we're currently investigating. In the meantime you can call in and our account & billing guys can help you get logged in and attach the key.
EDIT: OTP delays should now be resolved.
