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ZegaFIN's avatar
ZegaFIN
11 months ago
Solved

Missing Cartel Coins

Hi. I recently bought 5500 Cartel Coins for 35€ through the in-game shop, but the coins are missing alongside the money I used to buy them.
  • proxos666's avatar
    proxos666
    11 months ago

    @ZegaFIN 

    coins have been added, so you should be all good now

ZegaFIN's avatar
ZegaFIN
11 months ago

Still waiting...

proxos666's avatar
proxos666
Hero+
11 months ago

@ZegaFIN 

ok will flag it with support when they are online for the day , will be about 11hrs before a response will be available

to cover all bets, email support@swtor.com from the email address used on that account and provide the swtor account name and ask them to look at the that transaction and if they can add the coins from it

  • proxos666's avatar
    proxos666
    Hero+
    11 months ago

    @ZegaFIN 

    coins have been added, so you should be all good now

    • ZegaFIN's avatar
      ZegaFIN
      11 months ago

      Thanks for the help.

    • matrix1994's avatar
      matrix1994
      6 months ago

      Hello i’m having same issue I bought 5500 cartel coin and i’ve checked my bank the money was taken out of my account but nothing has changed it still says OPEN and coin not on my SWTOR account 

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