Forum Discussion
In order to receive the missing items you would need to submit an in-game ticket but only if your a subscriber. If not you would either need to sub so you can submit the ticket or use a 7 day trial from someone's referral link to subscribe.
You can also try calling customer service to see if they can grant you the items that way however most likely it will require a in-game ticket. If you want to try to call their information is below:
For details on how to contact SWTOR support you can follow the steps outlined in this article here: How to get help with STAR WARS™: The Old Republic™
[CM Edit - Edited post to provide an article on how to contact support for STAR WARS™: The Old Republic™ - EA_Illium]
More information using Skype can be found here: