my forgot password does not send an email
I've done forgot display name and i get an email message telling me my display name but when i do forgot password i get nothing sent to me ive done it and tried for hours i dont know whats going on. ...
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Has you can see i'm told to just make a new account
Have flagged to see what is occurring here, response will be in about 9 hrs when support are online
I gather you confirmed the emails are not in your junk folder ?
if so, and given outlook is problematic it seems, as a test i would create a gmail email address and call support back on say monday and put the gmail email address , you can also use the email as googlemail.com so get the agent to try both gmail.com and googlemail.com and see if the reset email arrives ok , just be sure with gmail to also check the spam folder@proxos666we tried that already as well sir.
can you call back and use specifically you@googlemail.com not you@gmail.com , also be sure not in the spam folder with gmail emails
