It is still showing up as open. It must be a visual bug of some sort or something I do not have any idea. Tho still there, and still unable to close at least on my end. If there is nothing there for them then it's no biggie. Should go away on it's own maybe in time.
I made another report for a player name, tried to update that specific ticket to point out a racist name just spelt differently. I could not update that ticket to give any information either I just got the same error as the last one. I don't really know what's up. If they did not see any ticket then that's two they missed (which is not on them, just system issues possibly). The other one was made earlier today. So maybe my reports/ticket system is just whacked knowing my luck. Lol
Would it help to put the ticket numbers/ID's up or to send them in a private message or something to someone? xD If that would help any.