The line direct here when closed , the hours open are detailed in https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message
same problem. I called that number and the fellow said email [edit: email address removed] ...ok
Right? That's what I read, but the email is the same as it's always been, I simply changed computers I'm playing on. I sent [edit: email address removed] an email explaining, and included a screenshot of my Steam window, with SWOTOR launcher open with player name, and all it shows all the hours I've played. Hopefully that works.
I called the EA support number that's listed in the link above, and everywhere else. HE said to email swotor support at swotor . com
