OK I'm upset with customer service.
I purchased a dye to apply to my new outfit (Dark Harbinger) and could not figure out how to apply the dye to the outfit. I accidentally deleted the dye I guess, it disappeared from my inventory. A G...
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just be aware a backcharge will result in a ban on both the linked ea account and swtor account
I'm still livid, it's been hours and they haven't responded. My character is still not where I left it, it's on a space station that I've never been to, the armor that I purchased is still not the colors I wanted it to be. I don't have time now to go back and finish the mission and it's going to expire overnight. My night is ruined. I've been waiting all week to play as I've been very busy and haven't had much time. I don't really care if I'm banned this is the worst interaction I've ever had with any customer support. I'm done with this game and I want my money back.
I was VERY excited to play the game this morning, now I never want to play it again
SWTOR support is available during the listed hours at this link , you can also email mailto:support@swtor.com, response time is usually 24 - 48hrs
So I won't get a response until tomorrow according to these hours. The customer support rep literally closed my ticket knowing that nobody will respond to me in at least 48 hrs and did not make any attempt to follow up to see if my issue was fixed. I'm done with this game
