OK I'm upset with customer service.

Here we are, 2 days later. The customer agent (Ankit) finally responded and they have an attitude. He is refusing to fix the issues that he caused. My heroic mission that I was working on (and almost finished with, I emailed them a screenshot of the mission) has expired, they finally teleported me back to the planet I was on, but all my missions have expired. They wiped my character's buffs for some reason (feels personal) so I lost my XP boost. He linked me chat logs of himself recommending that I apply my dye to my default low level gear then assuming that is what I wanted to do instead of applying it to the outfit that I just purchased with real money. Ankit is now closing all of my tickets with no reply. I called the number and they said they would be escalating this and to wait for a reply. Ankit finally applied the dye to the requested outfit but still hasn't fixed any of the issues that they created, and instead is blaming me for those issues for not telling him that I was busy in a mission when he asked me to log out to apply the dye. He did not say that he would be teleporting me or wiping my character's buffs, and blames me for not telling him that I was busy.