Forum Discussion

TiredObiWan's avatar
3 years ago

Old account not linking to Steam?

Hey guys! I have an account that I used to play on occasionally. I recently wanted to get back into playing now that I have my Steam Deck, but for some reason why I try to login with my credentials, it say "We can't log you in. Please double-check you're using the Steam account you usually play on and try again."
I've never played or made any other account through Steam, and from everywhere I've read, there's only a way to unlink accounts to Steam, but only after they've first been linked! I'm so frustrated, my Steam and SWTOR account use the same email, I'm at a loss on what to do. Please help!

4 Replies

  • @TiredObiWan 

    You may have inadvertently logged another swtor account maybe 

    Press the [Windows] Key + [R] at the same time 

    Copy the following in to the text box and press ok 

    %localappdata%\swtor\swtor\settings

    Look for "SwtorDisplayname" _Account.ini files see if there is more then one swtor displayname listed there

  • Ah, so upon doing that, it shows all my account info FROM the account I'm trying to log into, including my characters, but I still seem unable to login. Would deleting the login files and trying to log back in possibly fix the issue?

  • proxos666's avatar
    proxos666
    Hero+
    3 years ago

    @TiredObiWan 

    thinking would be another swtor account is tied to that steam account 

    Best suggestion is to call swtor support and provide them any other email addresses you use and see if they can find any other swtor accounts

About STAR WARS™: The Old Republic™

Check this forum for STAR WARS™: The Old Republic™ help, or to chat with other SWTOR players.19,132 PostsLatest Activity: 5 hours ago