Forum Discussion

abc6fhbLR638ce's avatar
abc6fhbLR638ce
New Novice
26 days ago

One Time Use Password

I've been trying all day to get logged in from the launcher as well as on the website. I keep being told my computer is not recognized even though it's the exact same computer I used yesterday (June 26th). I keep being told the e-mail will be sent. Nothing has shown up. I have checked all folders including spam and trash. I finally found one email tonight that was not sent until 1:14pm after I tried logging in approximately 9am CST. Additionally, I can't get the security key to work either since the SWTOR key went away. The instructions for adding the security key no longer seem to work or apply to whatever system is in use now for the security key.

1 Reply

  • There could be a system delay between mail servers, in particular mail servers scanning emails , if it doesnt resolve in 24 - 48 hrs likely best to call swtor support when the lines are open and try using an email in a different domain

    as to the security key, google auth is the recommended app and also requires logging into the account, which it seems you cant to do yet as you need an OTP to login

About STAR WARS™: The Old Republic™

Check this forum for STAR WARS™: The Old Republic™ help, or to chat with other SWTOR players.18,987 PostsLatest Activity: 33 minutes ago