Paid for Subscription trough Steam but still preferred player. Please help!

I am having the issue of not recieving my subscription in-game. I followed the instructions for a support email and have gotten no response yet. I bought my sub through Steam, despite the numerous objections on the forums and they were right, it didn't work. Steam account is lynxoptics and swtor is IronhideGames. Please help so I can play subscribed as soon as possible.

As i am aware it wont get solved at all. They simply dont care about it and point you to swtor support which will point you further on and wont solve issues at all. You can send them screenshots they ask for and more and they will just laugh at you saying they cant do much. 

@RollingTosters 

Swtor username ? although i am still trying to work out if you want help or just here to complain ?

@c615f4a2c02236bc 

Glad to hear you are all sorted now , that is great to hear

I'm also having this same issue. Installed on steam, launched the game, closed the game, then bought 60 day game time for 29.98(plus tax)... And still preferred status when I log back in. Can I get an email to sort this issue out as well, please?

SWTOR: Verxal

Steam: Ragzul

@e0dbfa73f4db3e4b 

Be sure to email per the sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message

have flagged to check the account for issues as well

Sent the email, thank you for the link. And uh... Sorry for showing a snippet of the purchase. The print screen is currently acting up on my computer for some reason. Having to find solutions when doing screenshots.

@e0dbfa73f4db3e4b 

The steam purchase failed to add gametime as the swtor account is disabled for purchasing due to the linked EA account is disabled 

Insert the email address you have attached to the swtor account into this password reset link to reset the password then login on that linked EA account to fix the swtor account for purchasing

Let me know if done and i can recheck account , also if you send the email per the sticky let me know and i can also confirm it has arrived ok