Forum Discussion

DarthSidewinder's avatar
6 years ago

"Play" Button Greyed Out

I recently started having problems with my launcher. Few days ago, it started doing the thing that it takes really long after starting up before the "play" button became active (not downloading, patching or anything, it simply stays up but does not do anything and the button can't be clicked, and then all of a sudden eventually checks out and can be run normally).

It usually took between 5-15 minutes. Today, it has been 30 minutes, then I restarted it, and it is still doing nothing.

Now, there may be one thing I suspect could be related to it. It started doing this a couple of days after I switched my patching to non-streaming (by disabling bitraider, as per one of the posts on this forum). The reason for doing that was that just before it (also quite inexplicably, after 7 years of playing the game) my launcher started getting stuck at "patching 0%" etc., a problem encountered by many people throughout the years, apparently. I did everything suggested to fix that one, in the end nothing helped but disabling the bitraider.

So that worked, but now, I have a different problem that nobody seems to have encountered, at least I haven't been able to find out any answers to that.

So once again: the play button is simply greyed out, and the launcher does not show anything else unusual aside from that (not patching, not updating, simply waiting).

All right, update: just as I finished typing this, my launcher absolutely randomly decided to again start working again after like 20 minutes of inactivity, and the play button became active. The point being, there seems to be no logic in this behaviour. In any case, I would prefer not to have to wait 20 minutes every time I start the game (with the uncertainty of how long is it actually going to be).

Any ideas and help is appreciated.

8 Replies

  • proxos666's avatar
    proxos666
    Hero+
    6 years ago

    @DarthSidewinder 

    Totalav is currently causing 0% with streaming and an error 310 with nonstreaming see this link

    now the play button not will not light up until patching check has completed, and any antivirus/firewall can cause issues 

    avast firewall has been known to block swtor over the years but whether it is the cause of your current issue not sure at present, but it is a good place to start.

  • @proxos666 I have added launcher.exe to my avast exceptions a while back, and now removed and re-added it again just in case, but it does not seem to have any effect on anything whatsoever.
  • proxos666's avatar
    proxos666
    Hero+
    6 years ago

    @DarthSidewinder 

    Likely an easy way to check it isnt an internet issue is to tether that computer to say your mobile phone and use the GSM network to login and see how the launcher behaves

    also if you are now using non streaming SSN you can take that computer to a full clean boot per this link and see how the launcher behaves, also at this point ensure the launcher is starting with administrator rights 

  • @proxos666 Thanks for the tips, I'll try those out in a few hours once I have time. Hopefully I can figure something out. I'll post an update here once I have tested that.

    P. S. You're a real hero, helping out people here like this. Thank you very much again!
  • @proxos666 All right, so it actually looks like it may be an internet connection issue. Because I tried it with my phone as hotspot and it went (almost) immediately (like within a minute and half).

    And in retrospect, I got a new internet provider recently, and all the problems can kind of be traced back then.

    But it seems to be the problem only with my computer, since we have another one in the house (connected to the same network, obvs) and there's been no such problems with that one.

    Any generic advice of what could be done about it? (Right now, my temporary solution may be to hook my computer into my mobile every time I want to log in, then switch it to the network for actual playing, but wouldn't like to do that every time, plus I have to yet see how it would work when some patch comes up...)

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