Forum Discussion

8 years ago

Playing SWOTR in China

I recently decided to give SWOTR a go but am hesitant to buy out right and subscribe if I am going to have connectivity issues. While British I do live in China and often have these kinds of issues. ...

EA_Kat

EA Staff

8 years ago

Heya @Bannoy,

it is sadly as @proxos666 already said. Not much we can assist with as we do not make the rules for china and what they decide to block and allow. There is no support we can give you from our side to circumvent this issue. Using a VPN is not something we can officially support.

I am sure, we can refund the subscription for you, if you call in so at least that money is not lost to you. I am sorry.

~Kat

Bannoy

8 years ago

Before giving up on this issue, could I just ask as a hypothetical, what would happen if someone outside of China said if they use a VPN they get a login service unvailable and if they don't use it they get a cannot connect 208 error. What work arounds would you recommend in this situation. I really want this to work and I don't think it is a forgone conclusion as every other game I have had trouble with has eventually worked.

proxos666
Hero+
8 years ago
@Bannoy

login unavailable is a communication error talking to launchpad.swtor.com

208 is usually either a communication error to manifest.swtor.com or cdn-patch.swtor.com

the launcher logs should indicate which.

My only suggestion is try a different VPN maybe strong vpn as an example.
Bannoy
8 years ago
So strongvpn worked, thanks for that. Unfortunately that nearly doubles my monthly subscription but I guess beggars can't be choosers. The problem I am now facing is insanely slow download speeds. I started downloading on Friday and I am at Main Assets 273 with 11.73GB to go. So... how many more things do I have to download before I am done? Was hoping to play by Wednesday night China time.
Also will the nov 8th server downtime prevent downloading?
Thanks
EA_Kipling
EA QV Team
8 years ago
@Bannoy

Usually the order goes: English Video -> Main Assets 1 -> Main Assets [Latest Patch Number] -> Retail Client. So you're on the second to last step. The Retail Client part should only be about 100MB, so hopefully you're not too far off!