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Jack_Strfier's avatar
1 year ago
Solved

Please help me to log in into my SW:TOR account. Old email was deleted

I have deleted my old email, due to some issues. But before this, I clearly remember that I've changed it to a new email. But today I'm tryin' to download the game and I cann't log in into account, because it sends an emails to already deleted email.

Please help me to access my account.

I live in Ukraine and I didn't have any possibility to call in support

  • See no point in creating a new account without my preffered status

7 Replies

  • And at what number I should call? Is there any way to make this via email?

  • proxos666's avatar
    proxos666
    Hero+
    1 year ago

    @Jack_Strfier 

    to change the email used on the swtor account , they will only do it via the phone 

    Any country listed outside the UK , US , France and Germany are directed to call the UK English line 

    The UK line doesnt open, for another 5 hrs from now, only the french and german lines are open at moment but not sure if they speak english

    • UK: +44  208 1969 890. 
      • Available from Monday to Saturday, 14:00 UTC to 23:00 UTC.

        The plus is the dial out code so for ukraine i think is 0 (wait for tone) 0442081969890
  • @proxos666 Thx for the help. Then it means that my account was lost ☹️ And preferred status is going into oblivion ☹️ Because I don't have any means to call ☹️ Then SW:TOR is finished for me ☹️
  • I mean, I didn't know that to restore account that has deleted email (even if I change it, but it didn't saved somehow) is a real pain in the lower parts)) In 2024))

  • proxos666's avatar
    proxos666
    Hero+
    1 year ago

    @Jack_Strfier 

    I know what you mean, and i think they will only ever change the email once per account if email access is lost too

    Only other remaining option is to create a new swtor account  

  • See no point in creating a new account without my preffered status

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