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EA_Kipling
EA QV Team
9 years agoTypically Cartel Coin transactions are strictly non-refundable, with the exception that if an item has not been claimed yet, it can still be refunded. Once you have claimed an item into your inventory, or applied a change to your character, the transaction is final. Deleted characters are also recoverable in most cases, so deleting them does not fully invalidate every purchase made on that character.
MaveusMarr
9 years agoSeasoned Newcomer
Whats the best way to reach SWTOR customer service for a prefered player, as the in game ticket system is blocked for me?
- EA_Kipling9 years ago
EA QV Team
You can send an email to support@swtor.com with your SWTOR Display Name and a description of your issue, including any important details like character names, dates/times, etc.
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