I know where and how to claim items. I don't have anything to claim. The Cartel Market usually tells me that I have unclaimed items, which I do not. My point here is that I've obviously encountered some kind of glitch that costed me my money, and I can't make a ticket about it because my problems aren't as important as a person who constantly gives them money. So what should I do? They can't help me over the phone.
Be very certain what you purchased and that it doesn't worked properly.
Then you can try support @swtor.com be frendly and give them all information, they should get you sorted, ut may take its Time.
