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Anonymous's avatar
Anonymous
8 years ago

Re: cancel my SWTOR Subscription.

There is no cancel subscription button on my screen.  How do I cancel my subscription?  I can't even see that I have a subscription, yet I was charged this month.  >☹️

4 Replies

  • EA_Kipling's avatar
    EA_Kipling
    Icon for EA QV Team rankEA QV Team
    8 years ago

    @Iwanttocancelgrr

    See if there's a "Show your payment history" button/link in the Subscription page there. If you don't have the button, but you're seeing charges on your payment method, I'd definitely recommend calling in to us, and possibly calling your bank if you suspect someone has obtained your card details.

  • Rayygun2's avatar
    Rayygun2
    7 years ago

    i seemed to have the same issue, i was charged over $80 this morning and i found out when my bank called me and cancelled the payment

  • EA_Kipling's avatar
    EA_Kipling
    Icon for EA QV Team rankEA QV Team
    7 years ago

    @Rayygun2

    If the bank cancelled/blocked/declined the charge, your recurring subscription has most likely been automatically cancelled due to the block from your bank, so you should be safe from further charges.

    You can also double check this by logging on to your account and checking the transaction history and subscription status.

  • Anonymous's avatar
    Anonymous
    7 years ago

    Go to order management and then to payment methods and where it shows your credit card number there should be a delete option just go to it and that should cancel your subscription .

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