Forum Discussion
4 Replies
- EA_Kipling8 years ago
EA QV Team
See if there's a "Show your payment history" button/link in the Subscription page there. If you don't have the button, but you're seeing charges on your payment method, I'd definitely recommend calling in to us, and possibly calling your bank if you suspect someone has obtained your card details.
i seemed to have the same issue, i was charged over $80 this morning and i found out when my bank called me and cancelled the payment
- EA_Kipling7 years ago
EA QV Team
If the bank cancelled/blocked/declined the charge, your recurring subscription has most likely been automatically cancelled due to the block from your bank, so you should be safe from further charges.
You can also double check this by logging on to your account and checking the transaction history and subscription status.
- Anonymous7 years ago
Go to order management and then to payment methods and where it shows your credit card number there should be a delete option just go to it and that should cancel your subscription .
