A reinstall of the game using the other (non BitRaider) launcher hasn't helped. It still crashes, reliably, when mousing over a quest which would link to/display an area of the map.
I ran a repair scan, and have also tried running it at the native resolution - it may be, from events in Reliability Monitor, that the crash is crashing the Windows Settings program, somehow. None of that helped.
Let me know after patch 4.0.2 if the issue is still occurring. I know this patch is doing a lot of bug fixes. If it's still not working, please attach a copy of your dxlog after a crash occurs so we can see what is going on.
4.0.2 patched very quickly using the non-streaming launcher this morning but hasn't fixed the problem.
I've attached the DxDiag information. I can't interpret it, really. I also get the second attachment in Reliability Monitor sometimes but I'm not sure if it's related.
Thanks for exploring this with me. It seems a strange bug.
Certainly odd issue
have seen a bit of issues with intel drivers , have you tried setting textures etc to medium , running on high has known to be problematic with intel cards (just in case relevant)
Trying using 4300 drivers here
They certainly have issues though check out the "known issues"
Thanks for the suggestions.
I've run it on 800x600, matched the Windows display resolution to the resolution I run the client in, tried it windowed and fullscreen (fullscreen (windowed) doesn't display well, it seems), and am currently trying it on very low graphics settings.
The display drivers confuse me - the driver listed on that site is version 15.40.10.4300 (10/26/2015) but in Device Manager my display adapter lists version 20.19.15.4308 (10/27/2015) so it looks as if the 'latest' driver on the Intel site is older than the one I have installed. Is it still worth trying to install that driver? (Is it easy to ensure I can roll back to the currently installed one?)
sometimes the Microsoft released drivers are different to these drivers , trying a different version when issues is also worthwhile
So saying that have you grabbed this released on 11 Nov 15 ? worth trying as well
Those display drivers won't install - they give an error message to say they aren't valid for this PC (presumably because it's set to deliver display drivers via Microsoft/Windows Update.)
I installed a firmware update on 2nd November, around the same time as updating to Windows version 1511 (Threshold 2).
What about this driver package from Microsoft ?
Was this issue fully resolved? I am still having the same problem. Hovering over map icons and quest names in the quest tracker closes whole client to desktop. I play Windowed Full Screen medium graphics. Also, when I switch out of the TOR game window to say a browser window, game client shuts down. Also, client shuts down with some in game loading screens. I was having major issues on full screen. I think it's a display thing. I don't have this problem with other MMO's what so ever. I have only been a subscriber for about a month now. I hate having to play like this.
I am on a signature series XPS13 I bought in Aug from the Microsoft Store. So the computer is brand new
8gb RAM
Intel(R) Core i5 5200U @ 2.20GHz processor
Intel(R) HD Graphics 5500
