I've also visited https://account.swtor.com/user/validate/initiate but upon submitting my email address I am redirected to an error page that just says an error has occurred. PLEASE HELP
Forum Discussion
3 Replies
EA_KiplingEA QV Team
Ahaa, a very early account signup! With an account that old, it's common to experience the re-verification issue you're facing now. Back when you created your account, the validation check didn't exist, and when we switched to the F2P model years ago, some accounts ended up with accounts that needed to be validated with an email address, even though they already had one.
The workaround is to use a different email address, one that's not in use on SWTOR or EA (or if you use GMail, just switch to @googlemail.com instead.), and after it's verified, you can switch back.
Also, ignore the EA Customer Experience email you were sent just now, I pulled a Fry and missclicked something. https://gfycat.com/CavernousNiftyAmethystgemclam
- EA_Kipling
@imMiyagi No problem at all! If you got your account re-validated, you can click the "Accept as Solution" button on my post 🙂
