Re: How to Keep Ports Open for SWTOR to successfully Launch the Game?

ran the scan said some things were corrupt and was unable to fix anyway I was able to download al windows updates except that one, no big deal. but more to the point do u have any other ideas that can help that are related to SWTOR launchpad not showing up after double clicking the icon? it seems to be a problem with the game, my other games work fine. that one just bombs out with no errors, its really weird, even happens if u reinstall the game im not the first person with this issue I googled it but nobody seems to have found the problem!

@JaguarXJR15

So if I read the posts correctly, you can boot into Safe Mode with Networking and log into the launcher fine?

If so, can you try a Clean Boot which should be the next step up from that: https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

If it works in Safe Mode with Networking but doesn't under a Clean Boot, it's something between those two modes that's affecting the launcher.

yes it works in safe mode with networking but in normal windows even under a clean boot the launcher does not launch!

@JaguarXJR15

Have you considered uninstalling the cheat engine you have installed ? the launcher will have anti cheat detection, havent checked if this is the issue yet.

In regards to sfc unable to fix the corruption, open the command prompt as administrator again and try the below command

dism /online /cleanup-image /restorehealth

that fix didn't work but tell me about the cheat engine I don't know of any I have if I do I will uninstall and see if that fixes the swtor launcher not loading!

@JaguarXJR15

What occurred when you ran the dism command ?

I can see it listed in the start menu in the msinfo file

Start Menu\Programs\Cheat Engine 6.5 Public:Start Menu\Programs\Cheat Engine 6.5 Public
Start Menu\Programs\Cheat Engine 6.5\Kernel stuff Public:Start Menu\Programs\Cheat Engine 6.5\Kernel stuff Public

the dism said the restore operation completed successfully I uninstalled the cheat engine and still no go the swtor launcher will not load!

@JaguarXJR15

See if using the sfc /scannow now says no issues found

it said it successfully repaired corrupt files

@JaguarXJR15

Hopefully that will allow the windows up date to install now

Trying this computer on a different internet connection is best to work out if it is an issue on the computer itself or something to do with the router/modem firewall etc

windows update for (KB4343909) - Error 0x8e5e0147 didn't work. u have any ideas for swtor launcher loading issues though?

all my games work fine. except swtor. the launcher wont load even if I reinstall the game.

@JaguarXJR15

Without testing that computer on a different internet connection is is guessing where the issue lays

The launcher is based on the chromium framework and has such files like libcef.dll , it may be possible if other versions of the dll files exist it may work once and then lock onto a different version in the global path and fail but i would of expected error reports , given there are none related to swtor it is almost like something is blocking, but then we are back to needing to determine if it is the computer or the router/modem firewall etc.

In regards to windows update you can try installing it manually - the one you want should be the cumulative 3rd from the bottom on this link for x64 based systems and is likely best done in a clean boot to ensure the av etc are not interfering

I tried installing it manually it said it failed at the very end when it finished so forget that from now on don't worry about it. I just want to fix swtor! ok basically I need u guys to tell bioware to fix their broken game cause even after reinstalling the game it doesn't launch but all my other games work fine. its a bug/problem with the game itself like the launcher it works in safe mode but for whatever reason it mysteriously just stopped working 2 months ago yes u could say its my computer yes u could say a reformat could fix this mysterious bug but im going through this first to see if any of u guys know why a launcher would stop working when I didn't even tamper with it also I want u guys to know this is a gaming computer like it would run this game fine 100% when I first installed it back in 2012 it was running fine for 5+ years then this bug mysteriously keeps it from working. anyway long story short:

launcher doesn't load. it attempts to but hangs in taskmanager. I tried numerous launcher fixes it still hangs in task manager and doesn't load the GUI for the interface of the launcher. if you guys KNOW any FIX for the launcher not loading please tell me just tell me ideas regarding the launcher only not stuff like windows update please thank you!

also im using windows 10 pro if that helps. ive been using it for maybe 1 or 2 years now. but back when I was using windows 7 I never had a launcher problem!

I tried this too: https://www.reddit.com/r/swtor/comments/324qq7/technical_launcher_wont_open/

When I tried that it didn't work for me however it would launch in safe mode with networking but the game wouldn't patch past initializing state and when I go into normal windows boot or clean boot the launcher doesn't load at all!

Still haven't managed to fix the issue, I reinstalled the game, but still the launcher does not load. It is properly configured in McAfee and Windows Defender firewall to allow connections.

But the game just hangs after double clicking the icon. There are no fixes for this?

Here is the DxDiag for the Launcher because it would hang after I double clicked it and not load.

Updated! Ok I got through a hoop. Basically I disabled my McAfee firewall and did some command prompt things I got the latest Microsoft update on august 30th. Anyway when I tried the KB4343909 it said this update is not applicable by your computer now since I got the latest update. But anyway the DXDiag came up with new errors near the bottom of the file. 

Now im wondering do the windows update have anything to do with my SWTOR launcher hanging after double clicking the icon? Like it completely fails to load the interface. It loads in safe mode with networking but the game does not update there. In regular window boot the launcher hangs after double clicking. Does anyone have any more fixes or ideas for fixing the hang? I haven't found any on the internet either for the hanging fix. Just people having actual launcher bugs or game crashing after hitting play. My launcher just hangs after double clicking and ive been searching for months and haven't found a fix for it! Please help!

Thank you!

@JaguarXJR15

Given your monitor is a 1080p XB252Q have you tried returning to 1920 x 1080 resolution instead of running a DSR resolution in this case 2560 x 1440 in case the launcher is not handling it ?

Tried that. still no go. Have u ever had this problem before? Ive had this game for years I have no idea what broke the game. All my other games work fine this one just stays completely broke even after a reinstall when I google it doesn't show any problems related to the launcher hanging without loading the interface.

@JaguarXJR15

No , 90% most instances it is a firewall/ antivirus block or proxy issue, rare occasions its a windows issue of some sort which is hard to narrow down sometimes.

Have you tried an inplace repair per this link ? this loses only windows updates, other then that uninstall all C++ and re-install them maybe

I tried the inplace repair before. Didn't work I think it is related to networking because the interface loads in safe mode with networking but in normal boot the interface doesn't load at all.

Can u tell me all your firewall / antivirus proxy issue  technical solution details? So I can try them out when I get around to it?

Forget the windows updates im pretty sure its not those all my other games work fine but here is the thing the swtor launcher interface worked twice in normal boot when I enabled it in windows defender firewall one time, and it worked 1 time when spectrum forwarded my ports. But after I closed the game one time it wouldn't work again when I tried to start it up. It works in safe mode with networking all the time though Im just trying to figure out how to get it to work again in normal boot.

thank you for your time!

peace!

I tried an inplace repair It didn't work a while ago. I think its a networking issue so if you could tell me all of your firewall / antivirus block and proxy issue solutions that would be great!

Because I know the windows updates aren't the cause of the problem. Every single one of my other games works fine and even when something would happen to my windows updates all of my games would work fine.

Im positive this game is having issues due to networking most likely because the Swtor launcher interface would load once when I enabled it in windows defender "allow an app through firewall" setting. It would also load once when Spectrum forwarded my ports over the phone and reset my router. But after closing the game it would not work again. That's where I got stuck.

Also the swtor interface would load fine under safe mode with networking however it would not download the game.

I hope you have solutions.

Thank you for your time.

Peace!