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Re: Jedi under Siege: Gnost Dural cutscene freeze

As an update to my previous post, I signed on today to check if the bug was still persisting, and it seems to have solved itself. One thing I noticed different was that as opposed to being prone or appearing winded as if defeated, Gnost Dural was standing, although the cutscene that played when I clicked on was the same as the one that had given me trouble in the past. Other than that, I noticed nothing, and did nothing different. I've set the frequency of this bug in my OP as "often", but I don't want to write it off entirely, because I've noticed a post on the SWTOR forum with extremely similar circumstances and issues.

4 Replies

proxos666
Hero+
4 years ago
@Novaenon

Can you provide a dxdiag per https://answers.ea.com/t5/General-Discussion-Technical/Guide-Posting-a-DxDiag/m-p/4832663/highlight/true#M70799

this will be handy for QA to review
Novaenon
4 years ago
Here it is @proxos666 .
DxDiag for SWTOR.txt85 KB
proxos666
Hero+
4 years ago
@Novaenon

Expect to get cutscene freezes , especially in the newer content , the older content should be ok mostly

lower all gfx settings and it may progress ok

if you get stuck stuck email support@swtor.com and they can move you forward, or play that stcuk area on another computer

the reason for the cutscene freezes is the video card is below the minimum game requirements

your video card has Dedicated Memory: 32 MB the game requirement is now Dedicated Memory: 1024 MB

Edit - in your original post you mention Nvidia 5200M there is no sign of that video card in the attached dxdiag ?

your video card is

Intel(R) HD Graphics 4000
Novaenon
4 years ago
@proxos666 thanks for the help, explanations, and advice - I'll edit the OP, I just looked up the make and model of my computer when I was looking for device specs.