Re: "Message not found" to reedem code

For any issues with code redemption that apply to an account, the best way to resolve this would be to contact customer service for them to look into it.  You can contact them using the below information:

You can also contact them via Skype by calling them and adding:

Simply set the country to U.S.A and you can call them for free

More information using Skype can be found here:

http://www.swtor.com/support/helpcenter/5200

For details on how to contact SWTOR support you can follow the steps outlined in this article here : How to get help with STAR WARS™: The Old Republic™

[CM - Edited post with updated article on how to contact support for STAR WARS™: The Old Republic™]